“Dr. Yamaguchi answered every question I had, and she never hurried me out of the room.”
FAQ
Common questions
Answers to what people ask before a first visit.
01What happens at my first visit?
You talk with your doctor about your history, your work and what you want from care. Then you have an exam, hear what was found and what the options are, and decide what happens next. Plan on 45 to 60 minutes. Treatment starts that day only if you agree.
02What are the risks of an adjustment?
Most people have no problem, and some feel sore or tired for a day or so afterward. Rarely, serious problems have been reported, including nerve or disc injury and stroke after neck manipulation. Your doctor explains the risks and your options before treating, and you can say no to any part of care. If you have a sudden severe headache or neck pain, new weakness or numbness, or chest pain, call 911 or see a physician before you book.
03Will it hurt?
Most people feel pressure, stretching or a quick movement. Some are sore afterward, as after exercise. Tell your doctor if anything is uncomfortable and they will change what they do or stop. Low-force options are available.
04How many visits will I need?
Your doctor sets a plan with you after the exam and reviews it as you go. We cannot say in advance how many visits you will need, and you can change or stop the plan at any time.
05Do you take my insurance?
We bill some PPO plans and some employer plans. What a plan pays for chiropractic visits differs from plan to plan, so the front desk checks yours before your first visit. Our How fees work page has the details.
06What if I do not use insurance?
If you do not use insurance, you have the right to a Good Faith Estimate. We give you a written estimate in advance, before your first visit, and the front desk can give you our fee list.
07Do I need x-rays?
Not usually. Your doctor takes or orders x-rays only when they are medically necessary, and explains why first.
08Can I bring my child, or come while pregnant?
Our visits are built around adults. If you are pregnant or are asking about a child, tell us when you book and we will explain what a visit would involve. If you are pregnant, please check with your OB or midwife as well.
09What if I have seen another provider?
That is fine. Please tell us, and bring any notes or imaging you have. With your written permission we can share what we find with your other provider.
10What is your cancellation policy?
Please call us as early as you can if you need to change a visit. Ask the front desk about our cancellation policy.
Sample reviews.
Contact
Still have questions?
Send us a message and we will answer what we can, or call the front desk.
- Monday – FridayToday
- 7:30 a.m. – 6 p.m.
- SaturdayToday
- 9 a.m. – 1 p.m.